Contact details

What is it?

This test lists all contact details – phone numbers, email addresses and postal addresses – that it is able to detect within the website.

Why it matters

Contact information is especially important and damaging if incorrect. Keeping your contact details up-to-date can be difficult without knowing what contact details are on your website.

How to use it

Insites lists all contact information that it discovers in a table.

For each contact, you can click on:

  • Magnifying glass – this opens the Inspector, which shows you where the contact appears on a page.
  • Number of pages – this will show you a list of all the pages with this contact.

Limitations

Contact details are detected automatically by software, which means that some details may be missed if:

  • Contacts are written in images, and not in text.
  • Contacts are written outside of your webpages, e.g. in PDF or Word downloads.

Postal address detection is extremely complex and almost impossible to make 100% accurate. Generally postal address detection will be high accurate for UK and US addresses, and less accurate in other countries.

Some numbers that are not phone numbers, but which look like them, may confuse Insites. For example, a UK Company Registration number can be mistaken for a phone number.